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We never leave you hanging. Your success is crucial to our success. When you have questions, we guarantee we’ll be there to answer them promptly and knowledgably. We’ll never give you the ‘run around’. Because we control 100% of our software and equipment, we can give you the straight answer if there’s an issue.

The entire server is fully backed up with a 30 day retention. If we lose any information when you need a restore, that month’s hosting is on us!

Here’s what we cover:

  • Coding defects in FireFox & IE
  • Site availability
  • Product attribute accuracy
  • Site response times
  • 99.95% uptime

Note: Due to the very low price, Starter and Value packages are “best effort” support and do not have the above SLAs (Service Level Agreements).